Valet trash for multifamily communities

Valet trash
you don't have
to chase.

Reliable doorstep waste collection with the communication, accountability, and service visibility property management teams need.

Built for multifamily
Resident-focused service
Management accountability
THE IGUANA STANDARD
Service ready

More than doorstep pickup.

A cleaner community.
A better-managed service.

Multifamily apartment community during evening IGUANA valet trash service
Tonight's Service
98%
On trackSample service data
Crew on routeLive operational visibility
Residents notifiedPre-service communication
Service documentedEvidence & verification
Issues resolvedDocumented follow-through
01Residents stay informed
02Service stays accountable
03Management stays informed
Central Florida

Designed for apartment communities, multifamily portfolios, and professional property management.

01Property management

See the service while it's happening.

Open your dashboard and see who is working, when service started, which building is being serviced, and what needs attention.

IGUANA LIVE SERVICE · SAMPLE DATA

Lakeview Apartments

LIVE SERVICE
CURRENT BUILDING

Building C

Service in progress

IN PROGRESS
Property progress2 of 5 buildings completed
Building C active
Building ACompleted
Building BCompleted
C
Building CIn progress
D
Building DNext
E
Building ENext
Operational locationPorter 01 · Building C
Live
ACompleted
BCompleted
CIn progress
D
E
Porter 01Building C
Tonight's activityLive operations
Resident communication286 notifications sent
6:30 PM
Resident violations2 documented
Live
Service exceptions1 active
Reviewing
Open issues0 unresolved
Clear
01See whether service is happening right now.
02Know which building is being serviced.
03See the assigned porter and elapsed work time.
04Review live exceptions without chasing the vendor.
02Issues & resolution

When something happens, it shouldn't get lost in the follow-up.

IGUANA keeps service issues, violations, evidence, and resolution connected so management can see what happened and how it ended.

AT THE PROPERTYIssue documented
Building C8:42 PM
304
Resident violationBag outside container
Unit304
TypeResident violation
StatusOpen
FROM ISSUE TO OUTCOMEA documented resolution path
01Issue detectedUnit 304 · Building C
Recorded
02Evidence capturedPhoto + service context
Recorded
03Management visibilityAvailable for review
Recorded
04ResolvedOutcome documented
Closed
FINAL OUTCOMEResolved and documented
Closed
Reported8:42 PM
Reviewed8:51 PM
Resolved9:03 PM
Full service history remains available for management review.
TRADITIONAL FOLLOW-UP
Photo sent.What happened after that?
?
→
THE IGUANA APPROACH
Issue resolved.Evidence, review, outcome, history.
01Know exactly which unit and building are involved.
02Review evidence instead of relying on descriptions.
03See whether an issue is still open or already resolved.
03Resident experience

A better resident experience starts before pickup begins.

Clear reminders help residents know when service is coming and what they need to do before collection begins.

6:30
•••
Tuesday6:30 PM
IGUANAnow

Valet trash service begins tonight at 7:00 PM.

Please have your tied trash bag inside your container and ready for collection.

Ready for tonight
Bag tied
Inside container
Set out on time
Pre-service communicationResidents know when service is about to begin.
THE EXPERIENCE

Less confusion.
Smoother service.

01Reminder sent
02Trash ready on time
03Collection completed
04Cleaner community
Better communication can mean
Fewerlate set-outs
Fewertiming questions
Feweravoidable complaints
WITHOUT CLEAR COMMUNICATION
10:24 PM
Trash set out too lateService already completed
VS
WITH IGUANA
Resident informed before serviceClear timing. Better preparation.
FOR RESIDENTSConvenience without the guesswork.
FOR MANAGEMENTFewer avoidable service questions.
04Problems we solve

Your trash service shouldn't create more work for your team.

IGUANA is designed to turn common service headaches into clear, manageable outcomes.

01

Resident complaints

When stories conflict,
management needs clarity.

Understand what happened without relying on two different versions of the same event.

A
ResidentApartment 204
8:42 PM
Resident message

“My trash wasn't picked up.”

Service recordUnit 204
Service areaCompleted
ExceptionLate set-out documented
02

Service issue or resident violation?

Timing changes
the answer.

Distinguish a missed pickup from trash placed outside after the service window.

Tonight's service window7:00 PM – 10:00 PM
8:03 PMBuilding servicedCollection completed
10:24 PMTrash placed outsideAfter service window
Management reviewResident compliance issue
Documented
03

Vendor chasing

Stop piecing the night
together manually.

Your onsite team should not need calls, texts and emails just to understand service status.

Without visibility
3Missed calls
5Text messages
2Email threads
?What actually happened?
IGUANA service viewTonight
Service statusCompleted
Resident violations4
Service exceptions1
Open issues0
Traditional experience
?“Was it picked up?”
The IGUANA approach
Clear service accountability.
05Reports & portfolio visibility

See one property. Or your whole portfolio.

Regional and property management teams can review service performance across multiple IGUANA communities and export management-ready reports.

PORTFOLIO OVERVIEW · SAMPLE DATA

Central Florida portfolio

4communities
Live now1
Completed2
Needs review1
Open issues2
Lakeview Apartments286 units
Completed
0 open issues
Vista Palms318 units
Live service
Building D active
Cypress Commons244 units
Needs review
2 open issues
Orlando Gardens302 units
Completed
Report ready
MANAGEMENT REPORTINGReady when your team needs it.
IGUANA VALET TRASHMonthly Service Report
PDF
PROPERTYLakeview ApartmentsSeptember 1 – September 30
Service nights22
Violations18
Exceptions6
Service activityMonthly history
Service history included
Violations & exceptions included
Operational activity included
REPORT READYProfessional PDF exportFor property management, regional review, ownership, or asset management.
Export PDF
01Review multiple IGUANA communities in one place.
02Identify properties that need attention quickly.
03Keep historical performance ready for review.
04Export reports for management and ownership.
06Financial value

An amenity that can create value beyond convenience.

Explore how valet trash can work as a resident amenity while creating potential ancillary revenue for your property.

HOW FINANCIAL VALUE WORKS

A resident amenity doesn't have to be only an operating expense.

The property establishes its resident amenity fee. IGUANA provides the contracted valet trash service. The difference between those amounts can create potential ancillary revenue for the community.

01Resident amenity feeRevenue collected by the property
→
02IGUANA service costContracted valet trash service
→
03Potential property spreadPossible ancillary revenue opportunity
Then run your own numbers below.Use your property's unit count and assumptions to explore an illustrative monthly and annual scenario.
THE MODELYour assumptions at a glance
Resident amenity fee$25per billable unit / month
−
Estimated service cost$15per unit / month
=
Potential spread$10per unit / month
YOUR PROPERTY MODEL300 billable units
300 units×$10 spread=$3,000 / month
01Resident convenience
→
02Professionally managed amenity
→
03Potential property revenue
PROPERTY REVENUE CALCULATOR

Run the numbers for your community.

Adjust the assumptions below to explore a property-specific scenario.

POTENTIAL MONTHLY SPREAD
$3,000/ month
Annualized scenario$36,000
Resident amenity revenue$7,500
Estimated service cost$4,500
Potential property spread$3,000
Illustrative estimate only. Actual IGUANA pricing, resident charges, billable units, participation, property policies, taxes, fees, accounting treatment, and financial results may vary. Estimated service cost is not a service quote. Potential spread may contribute to NOI depending on property-specific accounting and other costs.
Request a Property Revenue Estimate
07Cleaner communities

Cleaner property. Better resident experience.

The technology works behind the scenes. The result residents see is much simpler: reliable collection and cleaner community spaces.

WITHOUT CONSISTENT SERVICE
Service friction
201
203
202
204
Trash still outsideAfter the service window
Resident viewCluttered common areas
Management viewAnother issue to investigate
WITH IGUANA
Service complete
201
203
Collection complete
202
204
Cleaner common areaReady for residents
Resident viewA cleaner arrival home
Management viewService that is easier to oversee
01Reliable doorstep collection

Residents get the convenience they expect from a professionally managed amenity.

02Cleaner common areas

Better execution helps reduce trash sitting outside after service and improves the community experience.

03Better property presentation

The physical result reinforces the quality residents and visitors experience throughout the community.

THE RESULTTechnology helps IGUANA operate better. Residents simply see a cleaner community.
08Professional operations

Easy to approve. Easier to launch.

IGUANA is designed to work with professional property management from vendor onboarding through resident communication and service launch.

VENDOR READINESS

Built for property management workflows.

Insurance & COIProperty-specific documentation
W-9 & vendor documentsReady for onboarding workflows
Workers’ CompensationCompliance documentation
Professional invoicingStructured property billing
SMOOTH VENDOR TRANSITION

Changing providers shouldn't become another project.

01Property setupCommunity, buildings, units, access, and service schedule.
Set
02Resident communicationLaunch information and service expectations.
Set
03Team assignmentStaff and service responsibilities configured.
Set
04Service launchIGUANA begins operating under one defined standard.
Ready
BEFORE TRANSITION
Vendor paperwork
Resident questions
Service setup
Staff coordination
→
WITH IGUANA
One coordinated launch.Vendor setup, resident communication, service configuration, and field operations brought together.
01Structured vendor onboarding.
02Resident communication included in launch.
03Service operations configured before day one.
04Less coordination work for your onsite team.
09Technology behind the service
IGUANAPowered byPorterGrid

Better operations behind the scenes. Better service in your community.

PorterGrid connects the operational information IGUANA uses to manage field service, resident communication, accountability, and reporting.

Included with IGUANA serviceNo separate software purchase required.
01Operational visibility

See active service, workforce activity, building progress, and service outcomes.

02Resident communication

Keep residents informed before service begins and reduce avoidable timing confusion.

03Documented accountability

Connect incidents, violations, evidence, resolutions, history, and management reporting.

THE SERVICEIGUANA manages your valet trash operation.
→
THE TECHNOLOGYPorterGrid helps us show you what happened.
→
THE RESULTMore clarity. More accountability. Less chasing.
10Request a property proposal

Let's evaluate your community.

Tell us about your property and we'll build the conversation around your community size, service needs, resident experience, and operational goals.

Property-specific service modelStructured around your community size and operating needs.
Financial value scenarioIllustrative resident amenity and ancillary revenue model.
Implementation approachVendor onboarding, resident communication, and service launch.
IGUANA VALET TRASHA professionally managed valet trash service with operational visibility built in.Powered by PorterGrid
PROPERTY INFORMATION

Tell us about your community.

A few details help us prepare a more relevant property conversation.

By submitting this form, you're requesting a commercial conversation about IGUANA Valet Trash services.